NEW ROOF

ROOFING COMPANY REVIEWS

ExcellentCastle Roofing Group, LLC4.9★★★★★ Based on 201 reviews fromSee all reviews review us onGreg Thorner ★★★★★ The roof itself is amazing! The hardest part about getting a new roof selecting a company. It feels to me like a roof is a roof, so the important things our professionalism and cleanup. These guys are second to none!! They did amazing job, we're super professional, and you could find zero waste in my yard. Highly recommendedResponse from the ownerDear Greg,Thank you so much for sharing your experience with Castle Roofing Group! We're so pleased that you’re enjoying your new roof and that our team's professionalism and attention to detail made such a positive impact. Ensuring a thorough cleanup and providing top-tier service are priorities for us, and we're so glad that we exceeded your expectations. Your recommendation is greatly appreciated, and we’re here for any future roofing needs you may have! John G ★★★★★ Just had my fourth roof installed by Castle Roofing. Excellent service like alwaysResponse from the ownerDear John,Thank you so much for your continued trust in Castle Roofing Group! We're thrilled that, once again, our team was able to deliver the excellent service and quality you’ve come to expect. It means the world to us that you've chosen us for four different roof installations. If you need further assistance or have questions about roof maintenance, don’t hesitate to reach out. Thank you for being a loyal customer! Eric Mock ★★★★★ Quality work and quick to respond to our needs. Will use again if needed for sure.Response from the ownerDear Eric,Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear you were highly satisfied with the quality of our work and our team's responsiveness. At Castle Roofing Group, we understand how important it is to feel confident in the service you receive, and we’re always here to provide dependable solutions. If you ever need assistance again, don’t hesitate to reach out—we’d be more than happy to help! Andrew Steitz ★★★★★ Incredible response after hurricane Milton. Already got roof fixed (following Tuesday). Of course it was only a section, not the whole thing, but still. Ladder accidentally broke a window but owner called me and took responsibility and already contacted his window guy. Said I don’t need to pay until after window is fixed.Response from the ownerDear Andrew,Thank you for sharing your experience with us! We’re glad we could respond quickly after Hurricane Milton and get your roof fixed right away. We understand how urgent these situations can be. We sincerely apologize for the accidental window damage but want to assure you that we’re always committed to promptly resolving any issues that occur during a job. We appreciate the recommendation and look forward to helping you with future roofing needs. Joe Finnegan ★★★★★ Communication was clear the selected dates were actually used, the roof looks beautiful, and I was kept informed all the way through the processResponse from the ownerDear Joe,Thank you so much for your kind words! We’re thrilled that our communication and scheduling exceeded your expectations and that you're happy with your beautiful new roof. Keeping our customers informed throughout the process is a top priority for us. We appreciate your trust in Castle Roofing Group and are grateful for the opportunity to work with you! Michael Partain ★★★★★ I am a 22 year former field adjuster for a major insurance carrier here in Florida. I was greatly please with both the quality of work and the Customer service delivered by Castle Roofing. They went above and beyond my expectations. For example, not only did they address any rotted decking they found (which is normal for a roofer), they pointed out 4 additional areas that needed to be addressed. Their workmanship is top notch!Response from the ownerDear Michael,Thank you so much for your kind words and for sharing your experience with Castle Roofing Group! As a former field adjuster with extensive industry knowledge, we're thrilled that you were pleased with our work's quality and customer service. We strive to go above and beyond, and we're glad we could address those additional areas for you. Your satisfaction with our workmanship means everything to us, and we appreciate your trust in Castle Roofing! Amber Nicole ★★★★★ J. McKindley ★★★★★ Ira Lock ★★★★★ Michelle Rogers ★★★★★ Few hiccups but they got my roof tarped when it leaked, were done in one day! And were very responsiveResponse from the ownerDear Michelle,Thank you for sharing your experience with us! We are glad we were able to quickly tarp your roof to prevent further leaks. It's great to hear that our team was responsive and efficient in completing the job in one day. Your satisfaction is important to us, and we appreciate your trust in Castle Roofing Group. If you need anything in the future, we're here to help! Robert Rolfe ★★★★★ Wow, they are extremely quick, clean and produced a great looking roof. All done in one dsy and gone before 4pm.Response from the ownerDear Robert,Thank you for your wonderful review! We're thrilled that our team at Castle Roofing Group delivered quick, clean, and efficient service, completing your roof in just one day. Your satisfaction with the quality and appearance of your new roof is our top priority. We appreciate your feedback and look forward to serving you again in the future! Julie Craiger ★★★★★ Castle Roofing was fast and efficient. Their communication with me was phenomenal.Response from the ownerDear Julie,Thank you so much for taking the time to share your positive experience with Castle Roofing Group. We're thrilled that you found our roofing service fast and efficient, and that our communication exceeded your expectations. At Castle Roofing, we strive to provide top-notch service while keeping our customers informed every step of the way. We look forward to helping you again for any future roofing needs. Allison Grotheer ★★★★★ What an excellent company! Our Project Manager, Jorge was very professional and knowledgeable. Process was easy. The roofing crew was on time, polite, worked quickly, cleaned up as they roofed and did an excellent job. Looks great!Response from the ownerDear Allison,Thank you for your fantastic review of Castle Roofing Group! We are thrilled that Jorge was professional and knowledgeable, making the process easy. We're also glad our roofing crew was punctual, polite, and efficient, ensuring a clean and thorough job. Thank you for choosing Castle Roofing Group! We look forward to serving you again in the future. Patricia Garagozlo ★★★★★ Castle Roofing is an excellent roofer. Great for roof replacements and timely repairs.Response from the ownerDear Patricia,Thank you so much for your positive feedback about Castle Roofing! We're thrilled that you had an excellent experience with us and that you found our services great for both roof replacements and timely repairs. Customer satisfaction is our top priority, and we're committed to delivering high-quality workmanship and service. Thank you again for choosing Castle Roofing! Kelleen Case ★★★★★ Craig Tunbridge ★★★★★ Castle Roofing were awesome. I had to put the roofing job on hold for around 5 months after getting a quote from them; due to other work being done on the property.They kept the original quote when I said I was good to go and scheduled the job to be done in around 2 weeks.They did the whole job in a day, including replacing well over 100ft of rotten wood, caused by old leaks and dry rot. This was unexpected and did cost extra, but they did it professionally and fast.Response from the ownerDear Craig,Thank you for sharing your wonderful experience with Castle Roofing! We strive to provide professional and efficient service, and we are thrilled that our talented team promptly replaced your roof and the rotten wood. We appreciate your trust in Castle Roofing and look forward to serving you again for any future roofing needs. All Things Tony ★★★★★ We needed a roof replacement and after getting quotes from close to 10 companies, we decided to go with Castle Roofing Group and the overall experience was pretty good. They were not the cheapest but this is a huge purchase and we wanted the job done correctly. The job was not without issues but everything that came up was quickly dealt with and corrected by Castle. The owners were here every day from start to finish, and that was greatly appreciated. The job took about 3 days to fully complete and that is with new attic fans and gutters. They covered all the bushes and landscaping close to the house to protect from nails and debris falling from the old roof being removed and they even covered the pool. After the job was done, they walked around the house with magnets to remove any stray nails and then blew off the driveway, sidewalks and the lanai. Clean up was very good. The roof looks great! We recommend that you consider Castle for your next roofing project. Thank You Castle for a job well done.. .Response from the ownerDear All Things Tony,Thank you for sharing your experience with Castle Roofing Group! We're glad you were satisfied with the overall process, completed roof, and extensive cleanup. It's great to know that the team was attentive, addressed any concerns promptly, and took extra care to protect your property throughout the project. Your feedback is invaluable, and we appreciate your recommendation. Thank you for choosing Castle Roofing Group! John Williams ★★★★★ Been working with them for a long time Good experienceResponse from the ownerHi John,We really appreciate your continuous support; thanks for the review! Michael Palestrini ★★★★★ Castle Roofing was great to work with. From the first interactions with Ramon clearly explaining process and options to the team that did the work. Roof was replaced quickly and cleanup was fantastic. Definitely highly recommend.Response from the ownerDear Michael,Thank you for sharing your positive experience with Castle Roofing Group! We're delighted that Ramon provided clear explanations of the process and that our team replaced your roof quickly with excellent cleanup. Our top priority is to provide exceptional customer service with attention to detail, and we're thrilled to receive your glowing recommendation. Thank you for choosing Castle Roofing Group, and we look forward to helping you again in the future! Susan Cannington ★★★★★ This team was awesome - from the initial contact, through the quoting and finished with an amazing roof installation in 1 day!!!! I would highly recommend Gabriel and Castle Roofing groupResponse from the ownerDear Susan,We're truly grateful for your kind words and honored to be part of your roofing project. It's heartening to hear that Gabriel and our team at Castle Roofing Group provided excellent service from start to finish, ensuring a smooth and efficient process. Your recommendation means a lot to us, and we're here to provide continued support and assistance whenever you need us. Thank you for choosing Castle Roofing Group! Petra Lor Lor ★★★★★ Very outstanding team of professionals. My first positive point of contact was with Gabriel, and every encounter with everyone else went equally amazing.Up to this point, I would definitely recommend them with an A+Response from the ownerWe're so pleased to hear you had an amazing experience with our team. Providing honest, professional service is our top priority. We appreciate you taking the time to leave this fantastic feedback - it means a lot to our family business. Curtis Dunlap ★★★★★ As a residential contractor I see lots of roofing companies come and go. Castle is one of the few that have been around for a long time and the reason is that they care about their costumers and do excellent work. I use them on my reroofs and roof repairs. Give them a call and you’ll be amazed.Response from the ownerCurtis, we're honored to be your go-to for roofing needs and appreciate your recognition of our dedication to quality and customer care. Looking forward to our next project together! RODNEY MILLER ★★★★★ I did a lot of research before choosing my roofing contractor;I must have interviewed more than 10 contractors. Castle Roofing was the ONLY contractor that gave me the most in writing using quality materials, and they did NOT ask for payment up front!But the overall decision was made because my sale associate Gabriel was so professional and knowledgeable. Thank you Castle Roofing for not trying to take ALL...my hard earned money!Customer, RodneyResponse from the ownerThank you, Rodney, for your kind words and for trusting us with your roofing project. We are glad to have met your expectations and saved you money. cheng dong ★★★★★ They first did my parents roof in 2017. They did a great job and I came back to them again this time. It is just another timely and quality work by Castle Roofing! Definitely recommend it for the roofing job!!!Response from the ownerHi Cheng, It's rewarding to know we have earned your continued trust and business. Thank you as well for recommending us to others! We strive to provide the same timely, quality work for every customer. Wishing you and your family the best. John Bystrowski ★★★★★ Castle Roofing came out to find my roof leak the same day I called. I appreciate Castle coming out the day before Thanksgiving. They performed the repair and showed me photos of the process at every step. I appreciate being informed and the high level of professionalism that Eddie and his crew showed me. Thank you all and Happy Thanksgiving!!!!Response from the ownerThank you for the fantastic review. We're glad we could assist you promptly, and we're delighted you appreciated our transparency and professionalism. We hope you had a wonderful Thanksgiving, and we appreciate your trust in us. Dan Finke ★★★★★ Can't say enough about this company. Jeff was very helpful and walked me thru the whole process. Eddie was on site and insured job was done correctly. Through and efficient would highly recommend.Response from the ownerDan, thank you for your kind words It was our pleasure assisting you, and we truly appreciate your recommendation. David Meyer ★★★★★ George Carrazana ★★★★★ Search no further! Castle Roofing is a reliable and honest roofing company that have provided me with excellent service, product quality and affordable cost. I’ve used them for multiple jobs and referred them as well to friends and family and yet to hear a single complaint. The owners are very attentive to quality outcome and they stand behind their work and product. Most definitely a 5 star company!!!Response from the ownerWe're delighted to hear you've had such a positive experience with Castle Roofing, George. Your trust and referrals to friends and family mean the world to us. We're committed to delivering exceptional service, top-quality work, and affordability to all our clients. If you ever need our help again, please don't hesitate to reach out. Beatriz Pascual ★★★★★ GREAT COMPANY, GREAT EXPERIENCE!!! Jeff, the Salesman, Jay, the Project Manager, Anna in the office and the roof crew, all of them did an excellent job. People like them make a difference in this world. I highly recommend Castle Roofing.Response from the ownerWe are delighted to receive your fantastic review! Your appreciation means a lot to us, and we're thrilled that our roof crew and staff delivered excellent results. We truly value your recommendation and the opportunity to serve you. Thank you for choosing Castle Roofing! Irvin Murr ★★★★★ I met with Jorge, who was very knowledgeable, professional and friendly. From picking out colors, singles, ventilation, he answered all my questions and was very helpful. Eddie and his crew, who did the roof installation, were simply amazing. From start to finish, they all were hardworking and courteous. Eddie was very knowledgeable, friendly and answered all my questions and concerns. I highly recommend Castle Roofing.Response from the ownerThank you for sharing your positive experience with Castle Roofing. We greatly appreciate your kind words. We're glad to hear that Jorge provided you with excellent service, answering all your questions and being helpful in selecting colors, singles, and ventilation.We're also thrilled that Eddie and his crew delivered an amazing roof installation, displaying hard work, courtesy, and knowledge. It's fantastic to know that they addressed your concerns and provided satisfactory answers.Thank you once again for choosing Castle Roofing. We look forward to serving you in the future. Paul Cisneros ★★★★★ My wife and I recently got our roof repaired after the hurricane damaged it. Everyone at Castle Roofing was very friendly and professional. They replaced the entire roof and it looks great! Would highly recommend their services and shoutout to Joel and Eddy who helped us out!Response from the ownerHello Paul,Thank you for taking the time to write this. Hopefully this hurricane season doesn't bring too much damage; but if you're ever in need of roofing maintenance, we're just a phone call away! Victor Bako ★★★★★ Outstanding experience. The work was excellent. The team was professional and personable. The Supervisor, Eddy, kept us informed about what they were doing, how they were doing it and then showed us pictures of the work they did. The final product looks great and the clean up was very thorough. This replacement was needed because of hurricane damage. We could not ask for a better experience. Thank you Castle Roofing. We highly recommend you to anyone who is looking for roofing work.Response from the ownerHello Victor,Thank you for the review. We are so happy to hear that everything went well with your roof replacement! KB L ★★★★★ This company is a 5 star company... I must correct this review due to the owner coming out today to fully explain and to offer a resolution to my concern...Before what was lacking was follow up on my concern: Once the job was completed almost a yr ago follow up was needed. There was a misunderstanding on the charge for the facial boards. They did delay a bit but Mr. Rainer the actual [ Owner] did come out today to speak to me and walked me through the entire service on my home.Sales rep Joel was very professional and kind. Previously I had several estimates on my home and I decided to go with Castle roofing because my husband had used them before years ago and because of Joel's professionalism and he was always available to answer all my questions and concerns so I selected Castle.I had a new roof as well as portions of new facial board pcs installed by Castle last year in March. From start to finish they were very professional and detailed in their work. They also cleaned the property leaving it without any nails or debris. Now I was concerned about the charge for the facial boards replaced.. I thought they had over charged me for 90ft of board . I called last year after the last hurricane to get my new roof inspected to ensure all was okay and at the same time Ramon had his team inspect and re-measure the area of boards replaced. Ramon determined it was 9ft. in stead of 90ft"[ which his measurements were inaccurate]So I thought they owed me a refund right!! I even spoke to the owner Rainier last year and he reassured me that if I was over charged he would make sure I would be reimbursed the difference. I waited almost a year for follow-up on this. I actually called and spoke to Jody in the office and she was very sweet and attentive to my concerns. She took the message "but" no-one had returned my calls to care for my concern. As of this week I got a call from Rainier agreeing to meet with me. Which we did meet today 02.24.23 and we resolved this issue!!. I'm truly grateful for his time and being sincere about why there was such a delay. He honestly thought his team had resolved the issue before now and was unaware I had not been taken care of. As a part of being a "great business" is not just taking money for the services but also standing by your customer and following up on their concerns... And I was impressed with Mr. Rainiers coming out at 7:00am to resolve this! Thank you for your integrity.Response from the ownerHello KB L,We are so glad that everything was resolved and we really appreciate you taking the time to update your review. It was a pleasure working with you and we're always happy to help if you need anything in the future! 100PercentREO ★★★★★ Castle installed the roof on our mid-century modern home which has a low (flat) pitch. Our only option was a rolled roof, which typically are pretty hideous looking. Castle helped us pick an option that ended up looking nice once it was installed. They even came back and made some minor repairs to our fireplace, which was not their responsibility. Very professional service and very responsive. We will be using them again on other investment properties.Response from the ownerThank you so much for taking the time to share your positive experience with our team. We're thrilled to hear that we were able to help you find a roofing solution that not only worked for your low-pitched mid-century modern home but also looked great once installed. We pride ourselves on providing professional and responsive service to all our clients, and we're happy to hear that we were able to exceed your expectations. We look forward to working with you again in the future! She Hulk ★★★★★ I had such a great experience that I recommended them to a family member. Years later there was a minor issue with a leak. Thankfully it was minor. I understand issues happen. Castle Roofing took care of it right away. Unlike other companies, they didn’t do a whole talking up selling items or themselves. They’re always polite and helpful.Response from the ownerThank you for taking the time to share your positive experience with Castle Roofing. We're glad to hear that you were satisfied with the service provided by our team, and we appreciate your recommendation to your family member. We always strive to provide excellent service and promptly address any issues that arise. If you need anything in the future, please don't hesitate to reach out. Thank you again for choosing Castle Roofing! M Basila ★★★★★ They just replaced my roof in one day did awesome job,very professional crew,cleaned up great mainly the nails everywhereResponse from the ownerThank you for taking the time to leave us a review. We're thrilled to hear that you are happy with your new roof and the work done by our team. We always strive to leave the job site clean and tidy, and we're glad to know that we met your expectations. Thank you for choosing Castle Roofing! aileen johnson ★★★★★ Absolutely Awesome!!! Words cannot express the professionalism from Jeff & Eddie!! Their prompt responses when ever I had questions were timely. They were organized, timely and very professional. All completed in 1 day & I am 100% happy. Special thanks to Eddie for keeping in contact with me on the same day the roof was being installed for specific details because he wanted to make sure it was what I wanted and sending me the finished photos!! Thank you so much Castle Roofing for having such an awesome team!!Response from the ownerHi, Aileen! Thank you for taking the time to write out this review. We are so glad that you had a hassle-free experience. Thanks for sharing the photos, you're roof looks great!! Elizabeth Callahan ★★★★★ We just had our roof completed by Castle roofing on Tuesday. They were absolutely incredible since the first encounter we had with them. When the gentleman came to help us chose the color for the roof I had a feeling it was going to be a great experience. Truly, every single member of their team was so professional, kind, and knowledgeable. They were always right on time and had such great communication throughout the entire process. Our roof came out beautiful. I am so happy our insurance company has them as a preferred vendor. This company is the real deal. Thank you Castle roofing for such a phenomenal experience.Response from the ownerHi Elizabeth,Thank you for the review! We appreciate the feedback and probably wouldn't enjoy the job quite as much without the kind words from our customers! We're always just a call away if you have any roofing needs in the future. Richard Reiner ★★★★★ I was very happy with this firm. On time, high quality, and good priceResponse from the ownerHello Richard,We're glad you had a pleasant experience working with Castle Roofing and hope you'll reach out again if you ever need help with your roof in the future! Danny Boi ★★★★★ I was very happy with my re-roof project completed by Castle Roofing. I would highly recommend this company to family and friends.Response from the ownerHi Daniel,Thank you for the review! Ramon Ayala ★★★★★ Response from the ownerThanks for the stars, Ramon, we appreciate it! Elizabeth Sanchez ★★★★★ I could not be more happy with the quality, and professionalism of Castle Roofing!! From the project manager Eddie, the entire installation crew our sales rep Jorge and the owner, were simply amazing to work with. They really took there time to make sure we were aware from start to finish what was going on with our roof project. Loved having the project manager on sight he made me feel from the start that everything would go smooth and as planned. I would definitely recommend them to our friends, family and neighbors!Response from the ownerHi Elizabeth,Thank you for taking the time to leave a review, we appreciate it. It's important to us that our clients feel comfortable throughout the roofing process and we're glad that you felt this way. We couldn't do what we do without customers like yourself! debra griffin ★★★★★ Response from the ownerThank you for the stars, Debra! We appreciate you! Tim O'Dell ★★★★★ These guys are awesome! They installed my roof quickly and efficiently a couple of years ago and now just ONE day after hurricane they came out and fixed all the damage from Hurricane Ian. Great company!Response from the ownerHi Tim,That's how Castle Roofing does business! All of our customers are a top priority and should be treated as such. We're glad to hear your roof is back in the condition it should be! Thank you for the review. Anna Cannon ★★★★★ This company is a great company. They were very organized and professional from the salesman to the owner Renierb and Anna in the office who takes care of the payments. They made the job easy starting with the delivery of the shingles and the trash bin..every one was so careful. After the job was complete they cleaned everything up and made sure the driveway was safe and clean. Castle Roofing in Apopka Fl is definitely the co I will use again and recommend to everyone. Thank you. Anna. Orlando FloridaResponse from the ownerThank you so much for this review, Anna! We're overjoyed to hear that all went well with your roofing experience. Please let us know if you have any questions or concerns in the future, we're happy to help! Mike Keating ★★★★★ Fast but quality work,Response from the ownerHi Mike!We try not to take more time than is absolutely necessary. Thank you for the review, we greatly appreciate it! Ferdinand Arroyo ★★★★★ Response from the ownerThank you for the stars, Ferdinand! Stephen Hall ★★★★★ Castle kept us informed during the entire process. From contract signing to the completion. Their crew was professional and did an excellent job replacing the roof of our home.Response from the ownerHi Stephen,We always want our customers to be included in the roofing process every step of the way. We are so glad you chose Castle Roofing; thank you for the kind review! David Spears ★★★★★ Great local family owned and run company. They installed my roof at the end of 2020 and I’ve had them back once and they were prompt to correct my issues with flashing. They worked with my insurance adjuster to make everything right. The eldest father was even on the roof helping to make sure pitch was done properly in certain areas because we have a pretty unusual roof. Castle Roofing is my go-to and have recommended to friends and family.Response from the ownerThank you for the great review, David!We appreciate your kind words and hope to help you with any future projects! Jason Kucharski ★★★★★ Castle Roofing did a great job on replacing the roof on my residential property. Their pricing was competitive and the work was well done. They resolved a gutter issue that arose, which they responded fairly and without a cost penalty to me. My only critique is that communication could have better. Highly recommended and would use them again.Response from the ownerHi Jason,Thank you for the review! We pride ourselves in keeping our prices fair. We apologize for any lack of communication that may have occurred during your roof replacement process, thank you for bringing this our attention.